Regarding "KrosSphere" held on October 2 (Fri), the lineup was changed due to the cancellation of Homecomings' performance.

We would like to sincerely apologize once again to everyone who was looking forward to this event for the great inconvenience and concern caused.

Due to this lineup change, we will issue ticket refunds for customers who chose not to attend the show.

Refund procedures and acceptance periods vary depending on where you purchased your tickets, so please check the details below and complete the procedures within the specified period.

Notes Regarding Refunds

*Refunds will not be available after the refund period for any reason whatsoever. Please be sure to complete the process within the period.
*Please note that the refund period varies depending on the place of purchase.
*Please do not operate your electronic ticket to set it as "Used", as refunds cannot be processed once the ticket is marked as used.

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Eligible Performance for Refund

"KrosSphere"
■ Date: October 2, 2026 (Fri)
■ Time: Doors 7:00 p.m. / Start 7:30 p.m. (JST)
■ Venue: Shindaita FEVER
■ Performers: Dept / Homecomings (Performance Canceled)

*Only customers who did not enter the venue are eligible for a refund.


Refund Methods and Acceptance Period

【Purchased via LIVENODE TICKET】

■ Refund Method
https://forms.gle/UQ6pKqFVp2x16A886

■ Refund Period
October 6, 2026 (Tue) 10:00 a.m. – October 15, 2026 (Thu) 8:00 p.m. (JST)

*For tickets purchased via LIVENODE TICKET, the refund will cover the "Total Payment Amount (Settlement Amount)", which includes the ticket price as well as various fees incurred at the time of purchase (system usage fees, ticket issuance fees, etc.).

■ Inquiries Regarding Refunds on LIVENODE TICKET
LIVENODE TICKET Executive Office: support@livenode.jp


【Purchased via Ticket Pia】

■ Refund Method
https://t.pia.jp/guide/refund_guide/no_delivery.jsp

■ Refund Period
October 6, 2026 (Tue) 10:00 a.m. – October 20, 2026 (Tue) 11:59 p.m. (JST)

*If you are processing your refund at a convenience store counter, please complete the procedure within the business hours of the store where the ticket was issued.
*For tickets purchased via Ticket Pia, the refund will cover the ticket price / system usage fee / ticket issuance fee / special sales fee. Please note that payment fees are not eligible for refund.

■ Inquiries Regarding Refunds on Ticket Pia
Ticket Pia Information: https://t.pia.jp/help/index.jsp


Inquiries Regarding Performance and Refunds
KrosSphere Executive Office: event-info@kulture.jp